PRIVACY POLICY
LAST UPDATED: SEP 26, 2022
RS REMARKETING LLC. “TurboCarGuy”, “we”, “us”, or “our” owns and operates the TurboCarGuy website www.turbocarguy.com and the TurboCarGuy mobile application (collectively referred to as the “Site”). This Privacy Notice (“Notice”) applies to the Site. We are committed to protecting the privacy of your information and we want you to know how we collect, use, share, and protect your information. By using the Site, you are consenting to our information practices as described in this Notice.
INFORMATION THAT MAY BE COLLECTED
Information You Give Us
We collect and retain information that you provide through the Site. The information we collect from you includes things such as your name, mailing address, email address, and phone number. Such information may be collected when you register for an account with us, communicate with us (such as contacting customer service, using “live chat”, etc.), respond to surveys, and subscribe to content we may offer (such as newsletters, alerts, etc.).In certain situations, we may also collect information such as your date of birth, driver’s license number, passport number, social security number, residential address, and other financial information. Such information may be collected when you submit an inquiry to us for the purchase or lease of a motor vehicle. In addition, we may also request information such as your vehicle’s identification number (“VIN”), license plate number, mileage, etc., such as when you have a vehicle for trade-in.While it may be possible to visit and use our Site without disclosing or revealing personal information, you may be required to do so in order to use all of our services, such as to register for an account or to initiate a transaction, such as to request information about the purchase or lease of a motor vehicle.Information From Other Sources. We may receive information about you from other sources, including third parties, that help us to update, expand, and analyze our records and identify new customers, and provide products and services that may be of interest to you.Information Collected Automatically Online
We automatically collect non-personally identifiable information about your interactions with our Site to provide better customer service and to analyze trends and statistics. Such information includes your IP address, the type of device or browser you are using, your browsing behavior while visiting or using our Site, and the URLs of the Web sites you were at, before you visited our Site.We and/or our third-party vendors also collect non-identifiable and personal information through the use of various technologies, including “cookies”: alphanumeric identifiers that a Web site can transfer to a user’s hard drive through a user’s browser. The cookie is stored on such user’s computer as an anonymous tag that identifies the user’s computer, but not the user. Cookies may be sent by us or our third-party vendors. You can set your browser to notify you before a cookie is received, giving you an opportunity to decide whether to accept the cookie. You may also set your browser to turn off cookies; however, some Web sites may not then work properly.We may also use Web beacon or other technologies to better tailor our Site to provide better customer service. If these technologies are in use, when a visitor accesses these pages of the Site, a non-identifiable notice of that visit is generated which may be processed by us or our providers. Web beacons usually work in conjunction with cookies. If you do not want cookie information to be associated you’re your visits to these pages, you can set your browser to turn off cookies; however, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.USE OF THE INFORMATION COLLECTED
The information we collect may be used for things such as:- - Identifying you on our Site to customize your experience and provide you with our services
- - Improving our Site and services, replying to inquiries, handling complaints, providing notices, and developing new services
- - Processing and fulfilling inquiries or requests for information about the purchase or lease of a motor vehicle (for example, to obtain quotes and other information from dealerships)
- - Marketing and advertising products and services
- - Conducting research and analysis
- - Processing credit applications
Information Retention
We may retain your information for as long as your account remains active or as needed to provide services to you, comply with our legal obligations, resolve disputes, and enforce our agreements.HOW YOUR INFORMATION MAY BE SHARED
We may share and combine personal information among our current or future TurboCarGuy companies, including affiliates and subsidiaries. If applicable, we may share information with our corporate affiliates for their everyday business purposes, to provide services or to perform marketing. We may also participate in joint ventures with others and we may share information as part of that joint venture.We may also share information with third parties to provide our services and to perform services on our behalf such as:
- - Fulfilling inquiries or requests for information, such as offers and quotes for the purchase or lease of a motor vehicle from motor vehicle dealers, manufacturers, and other providers of automobile-related products or services
- - Scheduling test-drives of motor vehicles
- - Fulfilling subscription services
- - Sending TurboCarGuy marketing and other communications
- - Conducting research, analyzing data and providing customer service
- - Processing credit applications and applying for credit
PROTECTION OF PERSONAL INFORMATION
We employ a variety of information security measures to protect your information and your use of our Site. We use reasonable security measures to protect the confidentiality of personal information under our control and use appropriate limitations on access to it. We also use encryption technology when personal payment of financial information is transmitted or received through the Site. However, transmissions protected by standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, we cannot guarantee the security of any information you transmit to us or through the Site. Therefore, by using our Site, you acknowledge that you do so at your own risk and that we shall not be liable for unauthorized disclosure of your information due to no fault of TurboCarGuy.CHILDREN
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under age 13.LINKS TO THIRD PARTY WEBSITES
Our Site may contain links to other Web sites, many of which have their own privacy notices. In the event our Site contains links to other Web sites, you should review the privacy notices or policies of the Web sites you are visiting as we will not be responsible for the privacy practices or the content of those other Web sites.UPDATES
From time to time, we may need to update this Notice as we and our customers grow. In the event we make a material change to this Notice, we will notify you by e-mail to the address specified in your account or by updating this web page and changing the Effective Date of this Notice, listed above.YOUR RIGHTS
At any time, you are able to opt out of receiving marketing emails, direct mail, phone, and mobile marketing communications, update and correct your personal information, and deactivate your account. If you are a registered user, you may update or correct certain information by signing into and accessing your account information on the Site. You can also opt out, update your information and/or deactivate your account by following the directions included in marketing communications received from us, or by providing your request to us through one of the contact methods described below.TERMS OF SERVICE
If you choose to use any our services, your action is hereby deemed acceptance of our practices described in this Notice. Any dispute arising out of or relating to the Site or privacy is subject to the provisions of this Notice and to our Terms of Service, which is hereby incorporated herein and which can be read at: https://www.turbocarguy.com/terms/
CONTACT
You may contact us with questions or comments about our privacy practices or this Notice by emailing us at [email protected] or by contacting us at:
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